Revival in e-commerce demand leads to increased hiring at BPM firms – The Economic Times

Business Process Management (BPM) firms are hiring more people to respond to customer enquiries and to support back office and supply chain management, as online commerce gains traction among consumers amid the Covid-19 pandemic.The sector has hired up to 5,000 professionals in the last month, according to staffing experts.BPM industry executives have pegged the number at between 5,000 and 6,500 at a 25-30% increase in hiring based on a 40%

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